Ordering Issues from APE Games

[Fawkes]

Confirmation emails get sent automatically when orders are placed. Reasons you might not get the email are:

1) it gets caught in your spam filter
2) you provided an incorrect address

We estimate that may be 1 in 5 emails bounce back to us as invalid. As mentioned before, this is often likely intentional, so that customers don't potentially get added to spam lists. (Note that we do not add emails to any lists, or sell them, bend, spindle or mutilate them in any way.)

Our shipping people read the email at address [email protected] if you need to check the status of your order.

So what do I do about it? You're telling me the problem, and not giving me a solution. I've emailed apegames before about it, and I always get the same response! Am I getting a book or not? Will I be charged for one? Either send me the book or cancel my order!