Baldurs Gate 3 is illustrative here; every critical plot path and even a number of the non-critical ones have at least 3 avenues of approach. That "rule of 3" is a good practice for GMs in general.
To further illustrate with BG3, even with its much more limited ability to interact with the world in comparison to true tabletop, non-combat features are enormously powerful at every stage of the game.
Originally Posted by ProsecutorGodot
If statistics are the concern for game balance I can't think of a more worthwhile person for you to discuss it with, LudicSavant has provided this forum some of the single most useful tools in probability calculations and is a consistent source of sanity checking for this sort of thing.